Reference information
- Security architecture and principles
  In this topic, you will learn about the Portnox™ Cloud security principles and how they apply to every layer of the Portnox Cloud architecture.
- Availability and reliability of Cloud services
  In this topic, you will learn about the availability and reliability of the Portnox Cloud™ services.
- Device retention periods
  In this topic, you will learn the retention periods for devices in Portnox™ Cloud.
- Types of certificates
  In this topic, you will learn about the different types of certificates that are used by Portnox™ Cloud to secure communications.
- EAP methods and their security
  In this topic, you will learn more about the EAP methods used by Portnox™ Cloud, authentication repositories, and operating systems.
- Alert format/content
  In this topic, you will learn what alert information is sent to integrated SIEM solutions and in what format.
- Portnox Cloud REST API
  In this topic, you will find introductory information about the Portnox Cloud REST API, the available API functions, and their most common uses.
- AgentP
  In this topic, you will learn what is the Portnox™ AgentP software and how it works.
- AD Broker
  In this topic, you will learn what is the Portnox™ Active Directory Broker (AD Broker) software and how it works.
- Local RADIUS
  In this topic, you will learn what is the Portnox™ local RADIUS server software and how it works.
- Local TACACS+
  In this topic, you will learn what is the Portnox™ local TACACS+ server software and how it works.
- Other integrations
  In this topic, you will find links to documents describing other integrations between Portnox™ Cloud and third-party products.
- Frequently asked questions

How does the dashboard map widget determine a device’s location?

The interactive map widget on the Portnox Cloud Dashboard shows device locations, but they may not be exact.

If Portnox Cloud can obtain exact geolocation information, for example, from AgentP installed on a mobile device (if, during installation, the user allowed to share their geolocation information with AgentP, and if geolocation services on the mobile device are active), then the map location is exact and based on this geolocation information. However, the location is updated once an hour, not in real time.
In most cases, there is no geolocation data for an endpoint device (such as a desktop computer with no GPS module) or there is no way to obtain geolocation information from the device (such information is not part of network communication, and is not tracked by authentication repositories). In such cases, Portnox Cloud can only get geolocation information from the public IP address of the device, which is usually managed by the Internet service provider (ISP), and points to the ISP’s network center, not to a specific endpoint location.

Note: You can see the location reported on the basis of an IP address by using the MaxMind geolocation service: for your current IP or for other IP addresses.