Integrate AlertOps with Zero Trust Network Access

In this topic, you will find general instructions on how to integrate AlertOps with Portnox™ Zero Trust Network Access.

Create a Portnox Cloud resource configuration

In this step, you will create a configuration in Portnox Cloud that will contain all the information necessary to integrate with AlertOps.

  1. In a new tab of your browser, open your Portnox Cloud account by accessing the following URL: https://clear.portnox.com/

    From now on, we will call this tab the Portnox tab.

  2. In the Cloud portal top menu, click on the Zero Trust Resources option.

  3. On the Resources screen, click on the Create resource button.

    1. In the What type of resource is this? section, select the SSO web application option.
    2. In the Authentication protocol section, select the SAML option.
    3. Click on the Next button.

  4. Optional: If you have more than one SAML identity provider configured, select the identity provider in the Select an identity provider to use for this resource section.
  5. In the Resource details section, enter a Resource name and optionally a Description.

    In this example, we used the name AlertOps for the new resource configuration but you can use any name you like.

  6. Keep this browser tab open. You will need it later.

Open your AlertOps SSO settings

In this section, you will access your AlertOps dashboard and find the settings for SSO authentication.

  1. In another tab of your browser, open your AlertOps Account Settings page by accessing the following URL: https://app.alertops.com/your_tenant/account-settings, where your_tenant is your tenant name.

    From now on, we will call this tab the AlertOps tab.

  2. In the SSO section, click on the UPDATE SSO link.

  3. In the SSO section, activate the Use single sign-on (SSO) checkbox.

Copy configuration values from the Portnox tab to the AlertOps tab

In this section, you will copy the values displayed by Portnox Cloud and paste them in the relevant fields in the AlertOps SSO settings section.

  1. In the Portnox tab, in the Service details section, click on the  ⧉  icon next to the Sign-In URL / SSO URL field to copy the value.

  2. In the AlertOps tab, click on the empty field under the SAML endpoint URL label and paste the value copied from Portnox Cloud.

  3. In the Portnox tab, in the Certificates > Signing certificates section, click on the  ⋮  icon next to the Active certificate and select the Copy certificate option to copy the certificate.

  4. In the AlertOps tab, click on the empty field under the X.509 Certificate label and paste the value copied from Portnox Cloud.

Enter configuration values in the Portnox tab

In this section, you will enter configuration values in the relevant fields in Portnox Cloud.

  1. In the Portnox tab, in the Resource properties section, click on the empty field under the Entity ID / Service Provider Entity URL heading and enter the following value: https://app.alertops.com/your_tenant, substituting your_tenant with your AlertOps tenant name.

  2. In the Portnox tab, in the Resource properties section, click on the empty field under the Assertion Consumer Service (ACS) URL / Reply URL heading and enter the following value: https://api.alertops.com/api/v2/saml/your_tenant, substituting your_tenant with your AlertOps tenant name.

Finalize the configuration

In this section, you will finalize the configuration in Portnox Cloud and AlertOps.

  1. Finalize the configuration in the Portnox tab.
    1. Optional: Click on the Next button, and in the Policy enforcement section, in the Device risk assessment section, change the setting to Override with custom policy and then select a risk assessment policy if you want to assess risk with this application using a custom risk assessment policy, and in the Access control section, change the setting to Override with custom policy and then select an access control policy if you want to control access to this application using a custom access control policy.
    2. Scroll all the way down to the end of the page, and then click on the Add resource button.

  2. Finalize the configuration in the AlertOps tab.
    1. In the AlertOps tab, click on the empty field under the Issuer URL label and enter the following value: https://app.alertops.com/your_tenant, substituting your_tenant with your AlertOps tenant name.

      Note: AlertOps recently changed its system and no longer checks the Entity ID of the external identity provider. This is not standard practice, but AlertOps support confirmed that the change was made to make configuration easier, even though it raises our security concerns.
    2. In the SAML Signature Algorithm field, select the SHA256 option.

    3. Optional: Activate the Allow username/password login checkbox.
      Note: We recommend this setting when you configure AlertOps for the first time, to avoid locking users out of AlertOps if your configuration is not correct. The account owner can always log in with a username and a password, even when this checkbox is not active.

    4. Click on the  ✓  icon save the configuration.

Result: You have configured AlertOps to be accessible using Portnox Zero Trust Network Access.