Wi-Fi employee access – Ruckus

In this topic, you will learn how to configure Ruckus wireless controllers to work together with Portnox™ Cloud and 802.1X RADIUS authentication for Wi-Fi connections.

Important: This guide provides general instructions for integrating Portnox Cloud with specific third-party devices. While we aim to provide helpful examples for commonly used models, configurations may vary across manufacturers, models, and environments. As a result, we cannot guarantee that these steps will work in every scenario. For questions or issues related to RADIUS setup – which is an industry standard and not specific to Portnox – or device-specific settings and troubleshooting, we recommend consulting the device manufacturer’s documentation and contacting their support team. While Portnox Support is happy to assist where possible, please note that detailed configuration of third-party devices is typically best handled by the manufacturer.
Warning: This topic contains documentation prepared by our support agents more than 12 months ago. It may not cover the newest models or the newest interfaces of NAS devices. We’re working on bringing you updated documentation for NAS devices in the near future. However, the methods of setting up third-party devices may still change when the manufacturers update their firmware or release new models.

ZoneDirector

The following is a configuration process for the Ruckus ZoneDirector series of controllers, based on ZoneDirector 1200.

  1. In the ZoneDirector web interface, navigate to Configure > AAA Servers, and click on Create New to add a RADIUS server.

    1. Specify a Name for the RADIUS server.
    2. In the Type selection, select RADIUS.
    3. Set the Request Timeout to 20 seconds.
    4. Enter your cloud RADIUS details.
  2. Navigate to Configure > AAA Servers, and click on Create New to add a RADIUS accounting server.

    1. Specify a Name for the RADIUS accounting server.
    2. In the Type selection, select RADIUS Accounting.
    3. Set the Request Timeout to 20 seconds.
    4. Enter your cloud RADIUS details.
      Note: The server IP and the secret are the same for both authentication and accounting, only ports are different.
  3. Navigate to Configure > WLANs, and click on Create New to add a new WLAN.
    Note: You can also edit an existing WLAN instead.

    1. Specify a Name/ESSID for the WLAN (its SSID).
    2. In Authentication Options, as Method, select 802.1x EAP, if you want to authenticate devices using RADIUS only, or 802.1x EAP + MAC Address if you want to also be able to authenticate IoT devices using their MAC addresses.
    3. In Authentication Server, select the RADIUS server that you created in previous steps.
    4. In Accounting Server, select the RADIUS accounting server that you created in previous steps.