Wi-Fi employee access – WatchGuard Wi-Fi Cloud

In this topic, you will learn how to configure the WatchGuard Wi-Fi Cloud to work together with Portnox™ Cloud and 802.1X RADIUS authentication for Wi-Fi connections.

Important: This guide provides general instructions for integrating Portnox Cloud with specific third-party devices. While we aim to provide helpful examples for commonly used models, configurations may vary across manufacturers, models, and environments. As a result, we cannot guarantee that these steps will work in every scenario. For questions or issues related to RADIUS setup – which is an industry standard and not specific to Portnox – or device-specific settings and troubleshooting, we recommend consulting the device manufacturer’s documentation and contacting their support team. While Portnox Support is happy to assist where possible, please note that detailed configuration of third-party devices is typically best handled by the manufacturer.
Warning: This topic contains documentation prepared by our support agents more than 12 months ago. It may not cover the newest models or the newest interfaces of NAS devices. We’re working on bringing you updated documentation for NAS devices in the near future. However, the methods of setting up third-party devices may still change when the manufacturers update their firmware or release new models.
  1. In the WatchGuard Wi-Fi Cloud, navigate to Manage > Configuration > Device Configuration > SSID Profiles and add a new SSID or edit an existing one.
  2. In the Security tab:

    1. In the Security Mode field, select WPA and WPA2 Mixed mode and click on 802.1x.
    2. In the RADIUS Authentication section, enter your cloud RADIUS details for authentication.
    3. In the RADIUS Accounting Server Details section, enter your cloud RADIUS details for accounting.
      Note: The server IP and the secret are the same for both authentication and accounting, only ports are different.
    4. In the Radius Retry Parameters section, set Timeout to 10 seconds.
    5. Click on Save.