Onboard a Windows device to a Wi-Fi network with credentials through self-onboarding

In this topic, you will learn how to onboard using credentials, the self-onboarding portal, a Windows 10 computer, and a Wi-Fi network managed by Portnox™ Cloud.

Note: The user interface and the names of options may differ slightly for other Windows versions.
Note: If your instance is integrated with Microsoft Azure (Entra ID) and your Azure access policy enforces multi-factor authentication (MFA), to log in using credentials you need to set up a MFA bypass by following the steps in this topic: Bypass multi-factor authentication in Entra ID.
  1. Enter the URL of the self-onboarding portal in your browser.

    To learn how to set up the self-onboarding portal and obtain the URL, see the following topic: Set up the self-onboarding portal.

  2. In Step 1, select the second option: CLEAR account activation and Device provisioning and click on the Next button.

  3. In Step 2, you can select the Corporate email address option or the Corporate username and password option. Select the Corporate email address option if Portnox Cloud manages your user repository. Select the Corporate username and password option if you have integrated Cloud with an external repository. Proceed with the following steps depending on your choice.
  4. If you have chosen Corporate email address:
    Important: Only choose the Corporate email address option if Portnox Cloud manages your user repository. Cloud manages the user repository if it’s not integrated with any external repositories such as Microsoft Azure (Entra ID), Google Workspace, or Okta Workforce Identity.
    1. In the Email field, enter your corporate email address and click on the SIGN IN button.

      If you activate the Automatically generate secure password and send me by email checkbox, you will receive a separate email with a Portnox Cloud password. If so, you should use this password in the next steps.

    2. Open your email client and find the email received from Portnox Cloud containing a one-time activation code. Copy this code to the clipboard.

      If you activated the Automatically generate secure password and send me by email checkbox in the previous step, do not confuse the password email with the code email. They are two separate emails.

    3. In the self-onboarding portal, paste the code in the Activation code field and click on the CONFIRM button.

  5. If you have chosen Corporate username and password:
    1. Click on the tile that represents the authentication repository you want to use to sign in. If you want to use Okta Workforce Identity, enter your Okta login and password and click on the SIGN IN button.

      Note: Options depend on the repositories integrated with Portnox Cloud: Microsoft Azure (Entra ID), Google Workspace, and/or Okta Workforce Identity.
    2. Complete the steps needed to sign in. These steps depend on the chosen authentication repository.
  6. Click on the tile in the Wireless Enrollment Profile section that represents the Windows operating system to download the provisioning file ProfileInstaller.exe.

  7. Run the downloaded ProfileInstaller.exe file.

    Windows configures the network settings for the Wi-Fi network assigned to your Portnox Cloud group.

  8. In the Windows Notification Area (System Tray), click on the network icon to open the list of available Wi-Fi networks, and select the network configured in previous steps.

  9. Click on the Connect button.

  10. Optional: If your group is configured for credential-based authentication, Windows shows the Sign in window. Enter your credentials, and click on the OK button.

    You can also enter your identity in the down-level logon name format: domain\user, for example, vorlon.com\kosh.

    If your group is configured for certificate-based authentication, the Sign in window is not displayed because it is not necessary.

Result: Your Windows 10 computer is connected to a Wi-Fi network managed by Portnox Cloud.

Troubleshooting information: See the following topic: How to troubleshoot typical device onboarding issues.

Note: If you are having trouble with automatic network configuration, try manually configuring the network: Onboard a Windows device to a Wi-Fi network with credentials.